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Eagle Pharmacy Inc. (“Eagle Pharmacy”, “We,” “Our,” or “Us”) is committed to respecting Your privacy. Because You may have questions about what We do with information that You share with Us, this Privacy Policy (this “Policy”) is designed to answer questions and to help You understand how Eagle Pharmacy uses the personal information that You disclose to Us (including any medical information) or We collect when you visit our website (“Your Information”). This Privacy Policy will apply to all visitors (“Visitor,” “User,” or “You”) who use the publicly available pages of the Eagle Pharmacy.com website located at https://www.Eagle Pharmacy.com (the “Site” or “Website”). The Site is intended for a United States audience. Any information You provide, including any of Your Information, will be transferred to and processed by a computer server located within the United States.
To the extent that any of Your Information is patient information (provided to obtain pharmacy services), patient information is governed by the Eagle Pharmacy’s Notice of Privacy Practices, located here:
The Site may include web pages that give You the opportunity to provide Eagle Pharmacy with Your Information. You do not have to provide Eagle Pharmacy with Your Information if You do not want to. However, Your decision not to provide Your Information may limit Your ability to use certain functions of the Site or to request certain services or information. We may collect and/or use Your Information for a number of purposes, such as:
Eagle Pharmacy may collect certain non-personal information from You upon visiting our Site(s). Additionally, Eagle Pharmacy may use analytics companies to gather information and aggregate data from the Site’s visitors. For example, information and data regarding which pages are visited and how often they are visited, and to enable certain features on the Site.
Eagle Pharmacy may use Your Information to contact You through any contact information you provide through the Site, including any email address, telephone number, cell phone number, text message number, or fax number.
Eagle Pharmacy will not share Your Information, except as authorized by You, as permitted by applicable law or as described herein. Eagle Pharmacy will only share Your Information with third parties as outlined in this Policy and as otherwise permitted by law. Eagle Pharmacy may share Your Information if all or part of Eagle Pharmacy is sold, merged, dissolved, acquired, or via a similar transaction. Eagle Pharmacy may share Your Information with Pharmaceutical Companies or Health Care Organizations in order to customize marketing and nonmarketing communications.
Eagle Pharmacy may share Your Information with its affiliates, including Knipper Health, Inc. Eagle Pharmacy may combine Your Information obtained through the Site with other information Eagle Pharmacy has received from You, whether online or offline, or from other sources such as from our affiliates and vendors. For example, if You have purchased a product or service from Eagle Pharmacy or Knipper Health, Inc., We may combine Your Information with information regarding Your receipt of the product or service.
Eagle Pharmacy may share Your Information, on a confidential basis with third party service providers with whom We have a business relationship to perform work on our behalf. These third party service providers are not authorized to use or disclose this information for any purpose other than to perform services on Eagle Pharmacy’s behalf.
Eagle Pharmacy may disclose Your Information to Pharmaceutical Companies or Health Care Organizations who we have business relationships with, Eagle Pharmacy employees, and third party service providers who require such information to provide Us with services.
Eagle Pharmacy may be called upon to release Your Information in response to a court order, subpoena, search warrant, law or upon request of a regulatory or investigative agency. Eagle Pharmacy’s cooperation in responding to such requests includes notice of the sensitivity of the information that is being sought or provided. Eagle Pharmacy also reserves the right to cooperate with law enforcement authorities in the investigation and prosecution of users who violate our rules or who otherwise engage in harmful or illegal behavior via the Site.
Eagle Pharmacy may also share Your Information with other third party companies that Eagle Pharmacy collaborates with or hires to perform services on our behalf. For example, Eagle Pharmacy may hire a company to help Us send and manage email, and Eagle Pharmacy might provide the company with Your email address and certain other information in order for them to send You an email message on our behalf. Similarly, We may hire companies to host or operate the Sites and related computers and software applications.
Eagle Pharmacy uses various technologies, which may include “cookie” technology, to gather information from the Site’s visitors such as pages visited and how often they are visited, and to enable certain features on the Site. The Site’s cookies do not contain information that allows Us to identify You personally.
“Cookies” are small data files that are sent from a website’s server and are stored on Your device’s hard drive either for only the duration of Your visit or for a fixed period of time. Cookies may store user preferences and other types of information. Most web browsers automatically accept cookies. To view the Site, Your browser may require You to accept cookies.
You can delete cookies from Your hard drive at any time. You can set Your internet browser so that it will not allow cookies to be stored on Your device or disable the use of cookies. Please note that disabling cookies may change how You experience the Site.
Eagle Pharmacy maintains reasonable administrative, technical and physical safeguards designed to protect the information that You provide on the Site. However, no security system is impenetrable and Eagle Pharmacy cannot guarantee the security of the Site, nor can Eagle Pharmacy guarantee that the information You supply will not be intercepted while being transmitted to Us over the Internet. Eagle Pharmacy is not liable for the illegal acts of third parties such as criminal hackers.
Eagle Pharmacy will not intentionally collect any personal information from children under the age of 13 through the Site without receiving parental consent. If You think that Eagle Pharmacy has collected personal information from a child under the age of 13 through the Site, please contact Us.
Eagle Pharmacy may send electronic newsletters, notification of account status, and other communications, such as marketing communications, on a periodic basis to various individuals and organizations. Eagle Pharmacy may also send email communications regarding topics such as general health benefits, the Site’s updates, health conditions, and general health topics.
Eagle Pharmacy offers You the ability to opt-out of communications for marketing and certain other communications. You may opt-out as instructed in specific email communication(s) or contact Us at:
Eagle Pharmacy, Inc.
Attention: Privacy Officer
350 Eagles Landing Drive
Lakeland, Florida 33810
(855) 748-2663
Please be aware that opt-outs may not apply to certain types of communications, such as account status, the Site’s updates, or other communications.
Eagle Pharmacy may change this policy. If We do so, such change will appear on this Site. You may always visit this policy to learn of any updates.
THIS PRIVACY NOTICE, EFFECTIVE JANUARY 1, 2020, AS REQUIRED BY THE CALIFORNIA CONSUMER PRIVACY ACT OF 2018 (“CCPA”), SUPPLEMENTS THE ABOVE PRIVACY POLICY AND CONCERNS VISITORS, USERS, AND OTHERS WHO RESIDE IN THE STATE OF CALIFORNIA. (THE FOLLOWING ARE ADDRESSED IN THE ABOVE PRIVACY POLICY: HOW EAGLE PHARMACY COLLECTS YOUR PERSONAL INFORMATION; USE OF YOUR PERSONAL INFORMATION; NONDISCRIMINATION; CHANGES TO THIS POLICY).
TYPES OF PERSONAL INFORMATION COLLECTED BY EAGLE PHARMACY BY CATEGORY
CCPA ACCESS RIGHTS
You have the right to request that Eagle Pharmacy disclose certain information to You about our collection and use of Your Personal Information over the past 12 months. Once Eagle Pharmacy receives and confirms Your verifiable consumer request, Eagle Pharmacy will disclose to You:
The categories of Personal Information that Eagle Pharmacy collected about You.
The categories of sources for the Personal Information that Eagle Pharmacy collected about You.
Eagle Pharmacy’s business or commercial purpose for collecting or selling that Personal Information.
The categories of third parties with whom Eagle Pharmacy shared that Personal Information.
The specific pieces of Personal Information Eagle Pharmacy collected about You (also called a data portability request).
If Eagle Pharmacy disclosed Your Personal Information for a business purpose, identifying the Personal Information categories that each category of recipient obtained.
CCPA DELETION RIGHTS
You have the right to request that Eagle Pharmacy delete Your Personal Information, subject to certain exceptions. Once Eagle Pharmacy receives and confirms Your verifiable consumer request, We will delete (and direct our service providers to delete) Your Personal Information from our records, unless an exception applies. Eagle Pharmacy may deny Your deletion request if retaining the information is necessary for Us or our service provider(s) to:
CCPA PORTABILITY RIGHTS
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to Us by contacting Us at (855) 748-2663 or privacy@knipperx.com. Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable consumer request related to Your Personal Information. You may also make a verifiable consumer request on behalf of Your minor child. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
Eagle Pharmacy cannot respond to Your request or provide You with Personal Information if Eagle Pharmacy cannot verify Your identity or authority to make the request and confirm the Personal Information relates to You. Eagle Pharmacy will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
CCPA REQUESTS, RESPONSES, AND TIMING
Eagle Pharmacy will try to respond to a verifiable consumer request within forty-five (45) days of its receipt. If Eagle Pharmacy requires more time, Eagle Pharmacy will inform You of the reason and extension period in writing. Eagle Pharmacy will deliver our written response by mail or electronically, at Your option. Any disclosures Eagle Pharmacy provides will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response Eagle Pharmacy provides will also explain the reasons Eagle Pharmacy cannot comply with a request, if applicable. For data portability requests, Eagle Pharmacy will select a format to provide Your Personal Information that is readily useable and should allow You to transmit the information from one entity to another entity without hindrance. Eagle Pharmacy does not charge a fee to process or respond to Your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If Eagle Pharmacy determines that the request warrants a fee, Eagle Pharmacy will tell You why Eagle Pharmacy made that decision and provide You with a cost estimate before completing Your request.
"I have had the occasional need to speak with Eagle's associates and with the Pharmacists. They are always courteous and professional and answer all my questions. Their dedication and excellent service and attention is truly appreciated."
- Eagle Pharmacy patient in New Jersey
"Best customer service anywhere! Always cheerful, always polite, always helpful!"
- Eagle Pharmacy patient in Kansas